TECHNOLOGY PROGRAM (Program); TELECOMMUNICATIONS SERVICESGovernor's Recommendations
2022-23
Current Year Budget
2021-22
Difference
DollarsPositionsDollarsPositionsDollarsPositions
$279,544,79868.00$279,941,08868.00($396,290)0.00
 

 
Policy Area:  INFORMATION TECHNOLOGY
Issue:            CSAB CLOUD MIGRATION

Justification
Governor's Recommendations 2022-23
The Governor's Budget Recommendation for Fiscal Year 2022-23 includes $1,085,268, $640,415 nonrecurring in the Communications Working Capital Trust Fund in the Division of Telecommunications (DivTel) for the migration and implementation of the DivTel ordering, inventory, and billing system to a cloud hosting environment. The department's Communications Service Authorization and Billing system (CSAB) will migrate from the State Data Center to a cloud hosting provider. The Request for Quote (RFQ) was conducted from July to September 2021 with a projected start date of the Purchase Order on July 1, 2022, pending funding approval. Currently funded staff augmentation positions will manage the implementation. The three environments: 1) Development, 2) Quality Assurance, and 3) Production will be developed and implemented consecutively, with a projected completion date of November 30, 2022. Currently, DivTel received responses from four vendors, and is finalizing their selection. The DivTel CSAB allows SUNCOM customers to manage their telecommunications accounts, inventory, ordering, as well as view their charges, from services provided by the DivTel's contracted vendors. This initiative supports the Cloud First Policy. Implementation and migration costs are within the allowable scope of the staff augmentation currently under contract. The full $1,085,268 will fund the migration and implementation of the DivTel ordering, inventory, and billing system to a cloud hosting environment. The $444,853 recurring will provide the maintenance and operation of the CSAB every year thereafter. This issue was requested as a $2 placeholder in the department's Legislative Budget Request.