TECHNOLOGY PROGRAM (Program); TELECOMMUNICATIONS SERVICESGovernor's Recommendations
2022-23
Current Year Budget
2021-22
Difference
DollarsPositionsDollarsPositionsDollarsPositions
$279,544,79868.00$279,941,08868.00($396,290)0.00
 

 
Policy Area:  INFORMATION TECHNOLOGY
Issue:            EMERGENCY 911 CALL ROUTING SYSTEM

Justification
Governor's Recommendations 2022-23
The Governor's Budget Recommendation for Fiscal Year 2022-23 includes $6,000,000, $3,150,000 nonrecurring, of budget authority in the Emergency Communications E911 System Trust Fund to continue the buildout of regional call routing for a statewide call routing solution. The $2,850,000 recurring funding will continue the annual maintenance of the call routing solutions. The State of Florida E911 Board (Board) formulated several strategic initiatives, including a NG-911 Call Routing Solution on a statewide basis and NG-911 Geographic Information System (statewide 911 Mapping System), which are needed to move Florida toward NG-911. The Board determined that a statewide call routing system would improve access to emergency response services for 911 callers, improve communications for call takers and first responders, and increase effectiveness and efficiency of emergency communications response. Chapter 2019-146, Laws of Florida (HB 441), relates to ensuring public safety communications and technology systems are coordinated and interoperable. The Florida E911 Board, established in section 35.172(5), Florida Statutes, is charged with the responsibility to administer the 911 fee that is deposited in the Wireless Communications E911 System Trust Fund, with support and oversight by the Department of Management Services. The State's infrastructure is over 50 years old and consists of both land-line and computer controlled-switching equipment. The implementation of a statewide call routing system, based on the Internet Protocol (IP) network, will facilitate the upgrade of the aging 911 infrastructure to the next generation of 911 services. This will provide 911 call centers the ability to transfer a call to any of the 261 primary, secondary and backup 911 call centers in the state. The $6,000,000 will begin the implementation of the fourth of seven regional call routing solutions. This is using state funds that is a pass-through to the counties. This issue was requested in the department's Legislative Budget Request.